To modify or cancel a travel booking, you can email us at [email protected] or send us a message using the "Chat With Us" / "Help" button at the bottom right corner of the window.
Kindly provide the following details to help us assist you better:
- Flight / hotel booking that you wish to modify or cancel
- Which traveller's booking to modify or cancel
- For modification, please include:
- details on what you would like to modify (e.g. changing the date of a flight)
- reason for modification
- For cancellations, provide your reason for cancellation
- What should we do if the request is subject to fees or a refund is not available
The Navisteps team will attend to your request as soon as possible.
All modifications and cancellations are also subject to the terms and fees of the service provider (airline & hotel)